Effective Communication With NLP & The Enneagram

Have you ever had situations where you felt that you couldn’t achieve something? Or perhaps a friend of yours was lacking in motivation and felt that they wouldn’t be able to complete a task?

How do you normally handle such situations?
How do you empower yourself or your friends, and bring them from a “limitation state” into an empowered state?

One of the quickest way is to use “How Questions”. How questions allow you to turn people around easily. When faced with challenges, we usually think of limitations and things that we can’t do. This is normal, and very human.

So for example, a friend of yours tells you there is no way he or she would be able to complete the marathon you’ve both signed up for. Instead of just encouraging by saying things like “Of course you can!” or “I’m sure you can do it”, empower that person by asking “How can you start training up for the marathon?”

This puts the person in a state of mind where he or she must now think of actions to take, in order to be ready for the marathon.

Likewise, if someone were to say “I’m not confident enough to speak in front of people”, you can empower that person by asking “How can you start to be relaxed about public speaking?”

So the next time you encounter a situation where you face limitations, remind yourself that you can choose to continue concentrating on the limitations, or empower yourself and others by choosing to think about possibilities. Start using statements that shift your mind towards possibilities instead of limitations, and increase your influence today!

Very often, when we set a goal for ourselves and strive to achieve it, challenges will start appearing to test our determination and commitment. I’m quite sure you would have faced such situations before:

Just when you decided to keep yourself fit by going for a run in the morning, it rains the next day. Or how about the time when you decided you should start saving money for a year end holiday and you see your favourite shop having a sale in the papers one week later?

Now despite all these challenges and inconveniences, I’ve also realised that when we make a commitment to ourselves and give our fullest effort, things can happen. So the next time you set a goal for yourself and challenges appear,  hang in there. Continue to put in your fullest effort and very often when you least expect it, results start appearing.

Do you have a fear of public speaking? If you think you do, the next question to ask yourself is this: “What is the size of the crowd that appears in your mind when you think about public speaking?”

I was talking to a friend over the weekend about public speaking, and he told me, “There’s no way I can speak in front of a crowd. Just the thought of it scares me silly” So the conversation went on like this:

“What’s the size of the crowd you have in mind?”

“Maybe a few hundred? I see an auditorium full of people”

“Oh. What if you changed the scenario to a tiny classroom with four people?”

“Huh? Four people? That’s not public speaking right?”

I think many people have the same perception as my friend. When it comes to public speaking, the first thing that comes to mind is the thought of many many people. As far as I’m concerned, speaking to two others can be public speaking too. Over the years, I’ve helped many people improve on their public speaking skills, and the one thing that consistently gives them encouragement and assurance is the referential experience of having done it before.

So to speak to a crowd of a hundred without first having the experience of speaking to a crowd of say.. seventy, is like having to cook for a christmas dinner without first knowing how to cook instant noodles (Ok, that’s the best example I can come up with at this hour).

My point of saying all these is, if the thought of speaking in front of a large crowd scares you, then start small. Use that as a reference to acknowledge that you can handle a particular group size, then progressively move on to larger audiences. It is a slow and sure way of building up the confidence for speaking to large number of people.

How often have we been limited by our doubts, resulting in a reality that is less than what we could have achieved?

In my previous post on Ambiguities In Interpersonal Communication, i mentioned about how generalisation, deletion and distortion would normally occur when we are communicating, and how we can ask questions to clarify, or even help empower the other party.

One common scenario is when a person’s behaviour is being confused with his or her identity as a result of some limiting beliefs. An example of this could be, “I’m a slow learner”.

In this example, the individual views himself or herself as a slow learner because of experiences where more time was required to learn new things. Some ways to help loosen that self identity include asking questions such as:

• What did you learn that required more time than usual?
• What do you consider a fast learner?

Alternatively, you could reframe the content of the statement (Reframing is a very powerful NLP technique to help suggest new meanings to an experience or belief, and I’ll be posting stuffs about it in the future so stay tuned).

By agreeing with the person and changing the meaning of the statement, you can help redefine what was initially an identity label, into a skill, behaviour or feeling. Using the same example of “I’m a slow learner”, you could agree and reframe the content in this manner:

• I understand, there are definitely times when you feel that the rate of learning isn’t as fast as you would like. This will improve over time as you pick up new skills along the way.

Responding in this manner loosens the identity label, and imply that it is actually a feeling. It also allows the person to look at the issue from another angle, that he or she will pick up new skills with time and improve on their learning ability.

Here’s another example of confusing behaviour with identity, “I’m a shy person”

• Yes, I understand that there will be situations where you would feel shy, and it’s perfectly alright to take your time to feel comfortable in such situations.

This response also implies that it is a feeling, rather than an identity. In addition, it assumes that the person just wants to take a longer time to feel comfortable and confident.

When you are more aware of this common error due to limiting beliefs, you can help empower others when you notice that they are confusing behaviours with identity. More importantly, you can stop yourself from making the same errors.